Summit Orthopedics Case Study
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Use Case: Centralizing Scheduling and Coordination
Objective:
To optimize scheduling efficiency, enhance team collaboration, and ensure HIPAA compliance, thereby mitigating the impact of labor shortages in healthcare.
Users:
Administrative Staff, Surgeons, Clinical Staff, Vendors, and Hospitals.
Steps:
- Initial Transition: Migrate from Google Calendar and Excel to HUB Healthcare for a centralized and HIPAA-compliant platform.
- Staff Training: Onboard all users, including administrative staff, surgeons, and external vendors, onto the HUB platform.
- Case Scheduling: Utilize HUB to centrally schedule and coordinate surgical cases.
- Real-Time Communication: Leverage HUB’s instant messaging and notification features for immediate team communication.
- Secure File Sharing: Use HUB for sharing diagnostic reports, imaging files, and critical documents securely in a HIPAA-compliant manner.
- Monitoring and Reporting: Track time savings and communication efficiency through HUB’s analytics dashboard.
Challenges:
- Labor shortages leading to operational inefficiencies.
- Existing communication gaps and time-consuming manual coordination.
Benefits:
- Time savings of 56.25 hours in just 7 months.
- Enhanced communication accuracy and reduced miscommunication risks.
- HIPAA-compliant secure data management.
Outcome:
Through the centralized, secure, and efficient capabilities of HUB Healthcare, Summit Orthopedics significantly reduced the time spent on manual communication, streamlined their scheduling process, and enhanced patient care.
This use case highlights how Summit Orthopedics leveraged HUB Healthcare to transform their scheduling process and overcome challenges posed by labor shortages in the healthcare sector.
